Sunday, November 24, 2019
How To Write For Social Media To Create The Best Posts - CoSchedule
How To Write For Social Media To Create The Best Posts Social media success requires strong writing skills. However, not all social media managers consider themselves writers. Fortunately, writing great social media content doesnââ¬â¢t have to be difficult. Not every post needs to reinvent the copywriting wheel, after all. Still, taking the time to get your writing right is worth it. Letsà learn how to write for social media and start creating better content now. Why Does It Matter If You Write Well On Social Media? Every social post you publish reflects on your brand. If youââ¬â¢re sloppy, your company will look sloppy too. Even worse, it could undermine your success on social media. Thats why its important to write well on social media. Social media copywriting requires some unique skills.à You need to be able to cram as much value into as few words as possible. You also have to be consistent and engaging at all times. Plus, every network is unique. What works on Facebook might flopà on LinkedIn. This makes becoming a master social wordsmith even more difficult. And thats exactly why we wrote this post. How To Write For Social Media To Create The Best Posts Consistency Counts (So Build A Social Media Style Guide) Keeping your social copy clean and within brand standards can be a challenge. Developing a simple style guide can help with this. A basic style guide can be one or two pages long, and should include the following: Mission Statement: This can be twofold:à why does your business exist, and why are you on social media? Audience/Persona Summary: Briefly describe your core audience on social media. Who are you writing for, anyway? Social Media Brand Voice: Describe what your social brand voice should sound like (casual, serious, professional, irreverent, etc.). Tone: Describe your social tone (helpful, funny, authoritative, etc.) Branding: List requirements for brand spellings (and other copy-related branding elements). Message Types (By Network): Not all content needs to go on every network. Create some guidelines on which types of messaging are appropriate on which of your social networks. If you need help building a style guide, this guide from Hubspotà is a great primer. TIP: Use the Social Media Style Guide Template included in this post to build your own style guide. Put Together a Social Media Writing Toolbox The first thing you'll need is the Social Messageà Optimizer! It's the latest FREE tool from your friends at .à ðŸËâ° The Social Messageà Optimizer helps you nail the mechanics behind writing amazing social media messages. That means it analyzes your message type, character length, number of hashtags, emoji count, and more to help you optimize the perfect message for every social network! When you use the Social Messageà Optimizer, you'll: Stop guessing what works (and what doesn't). Learning and then remembering all of the best practices for writing on every social network is super time-consuming and tedious. Now you have a clear place to start writing every social media message! Just write, review your score on each network, and optimize further based on real data. Get immediate feedback to improve quickly. Consider the Social Messageà Optimizer your expert who is always there to answer your questions. You'll A/B test your messages before you publish them to get the most engagement on each network. Get even more engagement than ever before.à Capture more eyeballs with your messages! Get more likes, comments, shares, and link clicks by using the data fromà 6,399,322 social messages to refine yours to be among the top 10%. Use the Social Messageà Optimizer now. Grammarly We've all published a social post with a typo before. And we've all felt like this as a result: This is where Grammarly's free browser extension (available for Chrome, Firefox, and Safari) comes in handy. It's a life-saving spelling and grammar checking tool. Install it on your browser, and it'll check your spelling and grammar on everything you write, anywhere (including on social media). Hashtagify.me Looking for relevant hashtags to incorporate into your tweets? Hashtagify.me should fit the bill. It's an easy-to-use hashtag search engine to help you find hashtags people are actually using. 9 Basic Social Media Writing Tips Like we said earlier, every network has its own quirks and best practices. However, there are some standard best practices that generally apply to most networks, too. Let's review those now. Start writing better on social media now.Understand Active Vs. Passive Voice Using active voice helps produce more engaging copy. According to PlainLanguage.gov, Readers prefer active voice sentences, and we should try to use the active voice in most of our business writing to communicate our message most effectively. Active voice clearly identifies the action and who is performing that action. Most writers are familiar with active and passive voice. If youââ¬â¢re not sure what the difference is (and were afraid to ask) though, then never fear. Thereââ¬â¢s no shame here. Letââ¬â¢s walk through each one: Hear the difference? The first example puts the subject (ââ¬Å"Iâ⬠) in the driverââ¬â¢s seat. Itââ¬â¢s more action-oriented. The second example, however, sounds a bit more flat, factual, and lacking action. Writing for social media? Use active voice.Put Your Audience First It's rude to only talk about yourself. So, write in a way that puts your audience at the center of the story instead. How do you do this? Simple. Say ââ¬Å"youâ⬠more than you say ââ¬Å"us.â⬠Hereââ¬â¢s a good example from Threadlessââ¬â¢ Twitter bio: Write Stuff People Want To Share This requires understanding why peopleà share content. Let'sà break this down into five major reasons: Delivering value to their audience. People want to share things their audience will find valuable. This could mean content thatââ¬â¢s helpful, entertaining, or otherwise worth paying attention to. Try writing posts that convey a clear benefit. If you create how-to content, consider writing copy that hints at what the linked article will help readers do. You can also create unlinked social messages that include a useful tip in your post copy or image copy. Hereââ¬â¢s an example from Bobcat Company: Toà express and define themselves. When sharing posts, people often think, ââ¬Å"How does sharingà this reinforce my identity?â⬠Use surveys or create personas to understand your typical audience member. From there, figure out how they identify themselves. For example, if you sell construction equipment, your audience might see themselves as ââ¬Å"toughâ⬠or ââ¬Å"hard-working.â⬠Pickup truck manufacturers know their customers connect their identities to what they drive. This post from Ram Trucks capitalizes on this: To feel connected to others. Social media is about building connections and relationships. People naturally want to share posts that shows theyââ¬â¢re part of something bigger themselves. They also like to share posts likely to start a conversation (so they can converse with other people). One way to do this is to write messages that encourage tagging and sharing. Like this: To make themselves feel valued. People want to share posts that are likely to get likes, shares, and positive comments. It feels good to share something your friends like, right?à You might also consider writing messages showing appreciation for your audience. To express beliefs or support causes. People love sharing opinions on social media.à You probably don't need to be told that, either. If itââ¬â¢s appropriate, take a stance on something or show your support for a cause. You donââ¬â¢t have to get too controversial (although sometimes a little bit of controversy is okay). Hereââ¬â¢s an example from the United Nations: This tweet does each of the following: It promotes a cause (gender equality). It incorporates a relevant hashtag in the middle of the tweet. It uses positive language. It links to a page where viewers can take action. It also achieves each of these goals without being offensive or inflammatory. Before writing social posts, ask 'Why would someone share this'?Make Sure You Have Clearà Message-Match Between Your Posts And Destination Pages If your post is linking to an external page, then your post messaging needs to match your landing page messaging. In short, your social media content needs to follow through on the promises your posts make. Here are a few tips to keep in mind: Double-check that links are accurate. Only link to substantive pages with good information. And make sure your post copy is relevant to your destination page. Check out this tweet from Esquire. Itââ¬â¢s written to stoke curiosity and intrigue. What willà happen on season 2 of Stranger Things? Who knows? I don't, but the destination page here better tell me. Once I reach the page, itââ¬â¢s immediately clear that the post copy directed me to a relevant link. The destination pageââ¬â¢s headline is well aligned with the tweet, too. Thatââ¬â¢s a good thing, because if this ended up being click bait, I would have thrown my keyword. Donââ¬â¢t make people want to throw their keyboards. Make sure your social messaging matches yourà destination page.Make Sure Your Copy Matches Your Visual Content, Too If youââ¬â¢re writing image copy, consider connecting it with your post copy too. Hereââ¬â¢s a great example from Gary Vaynerchuk: See how the post copy connects with the image copy? One leads into the other to communicate one clear message. Hereââ¬â¢s another example from the NFL that creatively incorporates a playerââ¬â¢s number (in this case, Randall Cobb of the Green Bay Packers, the greatest sports franchise in history*): *Your favorite team is great, too. This creative campaign counted down the days until kickoff, including a different player down to opening day. Be Clear And Concise Avoid complex language and use short sentences. People skim on social media, so punchy posts tend to work better than long-winded paragraphs. Try to limit yourself to just one or two sentences, if possible. This isnââ¬â¢t a firm rule, but it may be a useful guideline to keep yourself from rambling. Struggling to keep your posts short? Try working through this simple exercise. Start by readingà this example post: ââ¬Å"Here is our latest blog post about a very awesome topic youââ¬â¢ll enjoy.â⬠This isnââ¬â¢t that bad, right? Well, there are a lot of wasted words we could do without. Letââ¬â¢s try minimizing stop words (is, a, etc.) and see how it sounds. We could also make the end of the sentence more specific, focusing on one detail to use fewer words. ââ¬Å"Hereââ¬â¢s our latest blog post about blogging.â⬠Hear the difference? The second example says essentially the same thing. It just does it with fewer but more specific words, and sounds much better as a result. Clarity and conciseness are key for writing well on social media.Avoid Pushy, Overly Sales-Driven Messaging At least when it comes to writing organic social media content. While social ads need to be written to sell, organic social posts should be written to inform, entertain, or otherwise make a connection with your audience. That doesnââ¬â¢t mean you canââ¬â¢t promote yourself. It just means itââ¬â¢s best to find a way to sell people on the idea of taking an action without directly sounding like youââ¬â¢re making a sales pitch. Hereââ¬â¢s an example from music distribution platform Bandcamp: If you must write a sales message, focus on benefits to the consumer. This tweet from Threadless lets people know thereââ¬â¢s a sale going on without forcefully saying, ââ¬Å"Buy Nowâ⬠or ââ¬Å"Shop Here.â⬠It also uses a nice, clear image. Invoke Curiosity Write in a way that makes people want to click through. If youââ¬â¢re linking to another article or blog post, you donââ¬â¢t need to tell the whole story in your social media update. Instead, leave some details unanswered while implying your linked articles will answer their questions. What is the mystery on "The Curse of Oak Island," anyway?à You don't have to care about construction equipment to want to find out. Recommended Reading: How To Use Social Media Analytics To Create The Best Content Social Media Writing Tips For Each Network Every social media network is different. Different audiences. Different purposes. Different expectations. Your writing and messaging should be adjusted accordingly. Instead of writing one message for every network, tailor your messaging to each one individually. To do this, it helps to understand the purpose of each network, and what works best on each one: Consider audience expectations for each network when writing social media posts.Facebook Writing Tips With declining Facebook organic reach, sharp copy is now more important than ever. Keep Posts Short Thereââ¬â¢s some wiggle room on this one. However, data shows short posts perform best. Avoid Promotional Calls-To-Action Facebookââ¬â¢s algorithm can detect overly promotional language. This means wording like, ââ¬Å"Buy Now!â⬠or ââ¬Å"Sign up here!â⬠Posts with a hard sales message get demoted in the newsfeed, and with organic reach already in decline, thatââ¬â¢s something you canââ¬â¢t afford. Write Shareable Article Headlines If youââ¬â¢re writing blog posts or articles, keep Facebook in mind when crafting catchy headlines. Think short, punchy, and conversational. Recommended Reading: Facebook Marketing Strategy: Why You Need One (And How to Build It) Twitter Writing Tips You can do a surprising amount with just 140 characters. Here are some tips to make the most of your tweets. Do More Than Simply Reshare Headlines As Post Copy This one is okay in moderation. However, itââ¬â¢s better to write copy that adds to the story your article is telling.à Hereââ¬â¢s an example of what we mean: Instead of reusing the article headline as a social post, the post outlines the story in the article. This helps build interest in clicking the link, and prevents wasting peopleââ¬â¢s time reading the same text twice. Incorporate Hashtags Directly In Tweet Copy Itââ¬â¢s easy to add hashtags to the end of a post. However, consider cleverly incorporating them directly into your tweets instead. In this example from Electronic Arts, a single hashtag is the entire post. This creates a clean look for your hashtags, and ensures they get seen. Get creative and directly incorporate hashtags in your social posts.Go Easy On Hashtags, Though Make sure your message isnââ¬â¢t lost in a sea of hashtags. Aim to use two, or maybe three, at the most. Recommended Reading: How To Use Hashtags Effectively Without Being Annoying Be Mindful Of Your Character Limit You have 140 characters here. Stay under that limit without cutting corners. Conciseness is no excuse for lack of clarity. If you canââ¬â¢t use complete sentences, you need to rewrite your tweet. Try Adding URLs In The Middle Of Tweets (Instead Of At The End) This tip comes from Dan Zarrella at Hubspot. This data is a little old at this point, but in 2011, he discovered that ââ¬Å"the best area for clicks is about 25% of the way through the Tweet.â⬠As a writer, testing this requires you to consider writing in a way that would let you place a link after just two or three words. Try following this formula: [Short Intro] + [URL] + [Longer Explanation]. Have you tried putting URLs in the middle of tweets, instead of at the end?Tag Other Relevant Accounts Within Your Tweet Copy This helps alert other folks that youââ¬â¢re talking about them. In turn, theyââ¬â¢ll be more likely to share your posts. Itââ¬â¢s win-win. Be sure to write your posts with other accounts in mind. Incorporate Emojis Into Your Tweet Copy Like it or not, ââ¬Å"emojiâ⬠is turning into a language all its own. Used creatively, they can add a splash of character to your tweets. Check out this example from Sporting Kansas City, a Major League Soccer team: Tell A Story In A Tweet Itââ¬â¢s possible to tell a complete story in a tweet. Hereââ¬â¢s an example from Microsoft: This tweet outlines the entire article in under 140 characters. Recommended Reading: 15 Tactics to Boost Twitter Engagement (Backed By Research) Google+ Writing Tips Google+ is different from other social networks and allows for some interesting formatting options. Use that to your advantage. Write Compelling Post Headlines Google+ is unique in that it allows you to write bolded headlines. General best practices for writing headlines applies here. Donââ¬â¢t Be Afraid To Tell A Whole Story Google+ posts can run a bit longer than on other networks. Take advantage of that. Go into more detail than normal if you feel you need to. LinkedIn Writing Tips LinkedIn is a professional network. Here's how to make sure your writing reflects that. Be Clear Avoid using professional lingo if it wonââ¬â¢t be understood by your audience. Be Concise Get to the point. Donââ¬â¢t ramble. Busy professionals donââ¬â¢t have time to waste. Stay Professional LinkedIn is a professional network. Donââ¬â¢t forget this when writing your posts. Stick to a professional tone. Instagram Writing Tips Instagram is a visual-driven network. However, the written word still has its place there. Think About Alignment Between Your Image Copy And Post Copy Instagram is a visual network, but the written word still has a place there. Write image copy that hooks peopleââ¬â¢s attention while connecting with your post text. Donââ¬â¢t Forget Hashtags Instagram likes hashtags. Donââ¬â¢t be afraid to use them liberally at the end of your posts. Recommended Reading: How To Improve Your Visual Marketing On Pinterest And Instagram Pinterest Writing Tips Pinterest is a highly visual network, but that doesn't mean you can neglect your writing chops here. Write Longer Pin Descriptions According to a study from Dan Zarrella, descriptions over 200 characters long received more repins. That could be thanks to those pins having more detailed context around what they're about to entice people to click and share. Include Links in Pin Descriptions If people like the images you pin, they'll probably want to learn more about where they came from. Adding a link helps, and don't be afraid to add a call to action, either. Include Relevant Keywords in Your Pin Descriptions Including keywords in pin descriptions can help them show up in searches on Pinterest. How To Define And Develop Your Voice And Tone People expect social media accounts to have a consistent voice. Your presence needs personality, even if youââ¬â¢re representing a brand. Social media is about generating conversation. No one wants to talk to someone boring. This means youââ¬â¢ll need to develop a consistent voice. One thatââ¬â¢s both true to your brand or personality, while fitting for each social network youââ¬â¢re on. What Does Your Social Media Voice Sound Like? Your voice is essentially your personality on social media. Are you fun? Serious? Creative? What's The Difference Between Voice And Tone? Voice and tone are often used interchangeably. However, there is a difference, and it's important to understand them both. Your tone is the inflection you apply to your voice. Depending on the context, you could sound happy, sad, angry, or any other emotion that's appropriate. Buffer's Kevan Lee may have put it best: Essentially, there is one voice for your brand and many tones that refine that voice.à Voice is a mission statement. Tone is the application of that mission. How To Developà Your Brand's Social Media Personality Start by asking these questions: What is my/our mission or purpose? What are our values? What kind of language and tone does our audience use? Then, try filling in the blanks here a few different ways: ââ¬Å"We are ________ , but weââ¬â¢re not __________ .â⬠An example answer here could be, ââ¬Å"We are funny, but weââ¬â¢re not offensive.â⬠Or, ââ¬Å"We are professional, but weââ¬â¢re not stuffy.â⬠The idea is to narrow down who you are, and who youââ¬â¢re not. Recommended Reading: This Is The Social Media Posting Schedule That Will Boost Your Traffic By 192% Are You Personable? Professional? Or Both? Social media is often used to keep in touch with friends, family, and colleagues. That means your social media content has to compete against updates from people users are close with. It's a simple fact that most people donââ¬â¢t log into a social network to see content from brands, companies, or bloggers. There are exceptions, of course. In any case, you need to write to stand out and hook peopleââ¬â¢s attention. This requires understanding what your audience expects to see from you. And that might be hard if your brand isnââ¬â¢t inherently ââ¬Å"fun.â⬠So, what can you do? Know Your Audience Who are your customers? What are their values, concerns, and interests? Itââ¬â¢s important to figure this out if you donââ¬â¢t already know. Survey your audience if you have to. You need to know who youââ¬â¢re writing for before you can understand what they want from you. Creating a social media audience persona might help. This essentially entails creating a character description of your average target audience member. Building personas takes a little bit of work, but it can help you get a clear idea of who youââ¬â¢re writing for. TIP: Know who youââ¬â¢re writing for on social media. Do this by running surveys, building personas, or even just listening to what they say on social media. Know Your Competition Seeing what kind of content your competition is writing can help inspire your own approach. Check out some of your competitorââ¬â¢s social profiles and make note of the following: What does their brand voice sound like? Does their content appear to drive engagement? If this company were a person, would I want to talk to them? This can give you an idea of what works in your industry. TIP: Pay attention to competitors in your space on social media. Note their writing style. Take inspiration from what works, and then do it better yourself. Know Yourself. Cat videos, memes, and other distractions dominate on social media. Those things might work for your brand. They could also be totally inappropriate. The key is to find the right balance between personable and professional content and tone for your audience. Start by defining yourself under one of these three categories: Personable. Your brand is fun, warm, and inviting. Professional. Your brand is serious, authoritative, and orderly. Both. Your brand bridges both of the above, tying fun content into more professional themes. How do you know which is best for your brand? One answer is to use common sense. If youââ¬â¢re a legal firm, for example, you probably donââ¬â¢t want to sound lighthearted. If you run a pet adoption center, however, youââ¬â¢d likely want to sound fun and inviting to get people in the door. What do you do if it isnââ¬â¢t immediately obvious which of these three categories best fits your brand? Try working through these three exercises to figure it out. Exercise 1: Determine Who You Are (By Determining Who Youââ¬â¢re Not) One way to help understand your brand voice is to ask ââ¬Å"We are ______ , but we are not ______ ââ¬Å" questions. This can help you know who you are, and just as importantly, who youââ¬â¢re not. As an exercise, fill in those blanks a few different ways. Here are some examples: ââ¬Å"We're fun, but weââ¬â¢re not goofy.â⬠ââ¬Å"We're informative, but weââ¬â¢re not boring.â⬠ââ¬Å"We're authoritative, but weââ¬â¢re not arrogant.â⬠Exercise 2: Try Summarizing Your Brand In Just Three Adjectives Another idea is to simply think of three adjectives that describe your brand. In traditional advertising parlance, this could be thought of as a ââ¬Å"tag line.â⬠According to The Balance, A variant of a branding slogan, a tagline can be used in marketing materials and advertising. The idea behind the concept is to createà a memorable dramatic phrase that will sum up the tone and premise of an audio/visual product, or to reinforce and strengthen the audience's memory of a literary product. Your mission (should you choose to accept it), is to do one of the following: Keep your companyââ¬â¢s existing tag line in mind when writing on social media. Ask yourself, ââ¬Å"How does this messaging support or reflect what weââ¬â¢re about?â⬠Come up with a new tagline. It doesnââ¬â¢t have to be one you use publicly. It could even just a short phrase you use internally to guide your copy. Letââ¬â¢s try developing a simple tagline using three adjectives. Taglines can be short phrases (typically no longer than five to seven words), but weââ¬â¢ll make this easy. The goal is to help you summarize who you are, in order to inform your social media voice. Start by choosing three adjectives that fall into one or all of the categories below: An adjective describing what you do. Another addressing how you do it. One more pertaining to why you do it. Letââ¬â¢s say you run a car dealership. What are some things you might value? Honesty Experience Quality service Put that together, and you could come up with a tagline like: Honest. Experience. Quality. How To Write For Social Media To Create The Best Posts Social media success requires strong writing skills. However, not all social media managers consider themselves writers. Fortunately, writing great social media content doesnââ¬â¢t have to be difficult. Not every post needs to reinvent the copywriting wheel, after all. Still, taking the time to get your writing right is worth it. Letsà learn how to write for social media and start creating better content now. Why Does It Matter If You Write Well On Social Media? Every social post you publish reflects on your brand. If youââ¬â¢re sloppy, your company will look sloppy too. Even worse, it could undermine your success on social media. Thats why its important to write well on social media. Social media copywriting requires some unique skills.à You need to be able to cram as much value into as few words as possible. You also have to be consistent and engaging at all times. Plus, every network is unique. What works on Facebook might flopà on LinkedIn. This makes becoming a master social wordsmith even more difficult. And thats exactly why we wrote this post. How To Write For Social Media To Create The Best Posts Consistency Counts (So Build A Social Media Style Guide) Keeping your social copy clean and within brand standards can be a challenge. Developing a simple style guide can help with this. A basic style guide can be one or two pages long, and should include the following: Mission Statement: This can be twofold:à why does your business exist, and why are you on social media? Audience/Persona Summary: Briefly describe your core audience on social media. Who are you writing for, anyway? Social Media Brand Voice: Describe what your social brand voice should sound like (casual, serious, professional, irreverent, etc.). Tone: Describe your social tone (helpful, funny, authoritative, etc.) Branding: List requirements for brand spellings (and other copy-related branding elements). Message Types (By Network): Not all content needs to go on every network. Create some guidelines on which types of messaging are appropriate on which of your social networks. If you need help building a style guide, this guide from Hubspotà is a great primer. TIP: Use the Social Media Style Guide Template included in this post to build your own style guide. Put Together a Social Media Writing Toolbox The first thing you'll need is the Social Messageà Optimizer! It's the latest FREE tool from your friends at .à ðŸËâ° The Social Messageà Optimizer helps you nail the mechanics behind writing amazing social media messages. That means it analyzes your message type, character length, number of hashtags, emoji count, and more to help you optimize the perfect message for every social network! When you use the Social Messageà Optimizer, you'll: Stop guessing what works (and what doesn't). Learning and then remembering all of the best practices for writing on every social network is super time-consuming and tedious. Now you have a clear place to start writing every social media message! Just write, review your score on each network, and optimize further based on real data. Get immediate feedback to improve quickly. Consider the Social Messageà Optimizer your expert who is always there to answer your questions. You'll A/B test your messages before you publish them to get the most engagement on each network. Get even more engagement than ever before.à Capture more eyeballs with your messages! Get more likes, comments, shares, and link clicks by using the data fromà 6,399,322 social messages to refine yours to be among the top 10%. Use the Social Messageà Optimizer now. Grammarly We've all published a social post with a typo before. And we've all felt like this as a result: This is where Grammarly's free browser extension (available for Chrome, Firefox, and Safari) comes in handy. It's a life-saving spelling and grammar checking tool. Install it on your browser, and it'll check your spelling and grammar on everything you write, anywhere (including on social media). Hashtagify.me Looking for relevant hashtags to incorporate into your tweets? Hashtagify.me should fit the bill. It's an easy-to-use hashtag search engine to help you find hashtags people are actually using. 9 Basic Social Media Writing Tips Like we said earlier, every network has its own quirks and best practices. However, there are some standard best practices that generally apply to most networks, too. Let's review those now. Start writing better on social media now.Understand Active Vs. Passive Voice Using active voice helps produce more engaging copy. According to PlainLanguage.gov, Readers prefer active voice sentences, and we should try to use the active voice in most of our business writing to communicate our message most effectively. Active voice clearly identifies the action and who is performing that action. Most writers are familiar with active and passive voice. If youââ¬â¢re not sure what the difference is (and were afraid to ask) though, then never fear. Thereââ¬â¢s no shame here. Letââ¬â¢s walk through each one: Hear the difference? The first example puts the subject (ââ¬Å"Iâ⬠) in the driverââ¬â¢s seat. Itââ¬â¢s more action-oriented. The second example, however, sounds a bit more flat, factual, and lacking action. Writing for social media? Use active voice.Put Your Audience First It's rude to only talk about yourself. So, write in a way that puts your audience at the center of the story instead. How do you do this? Simple. Say ââ¬Å"youâ⬠more than you say ââ¬Å"us.â⬠Hereââ¬â¢s a good example from Threadlessââ¬â¢ Twitter bio: Write Stuff People Want To Share This requires understanding why peopleà share content. Let'sà break this down into five major reasons: Delivering value to their audience. People want to share things their audience will find valuable. This could mean content thatââ¬â¢s helpful, entertaining, or otherwise worth paying attention to. Try writing posts that convey a clear benefit. If you create how-to content, consider writing copy that hints at what the linked article will help readers do. You can also create unlinked social messages that include a useful tip in your post copy or image copy. Hereââ¬â¢s an example from Bobcat Company: Toà express and define themselves. When sharing posts, people often think, ââ¬Å"How does sharingà this reinforce my identity?â⬠Use surveys or create personas to understand your typical audience member. From there, figure out how they identify themselves. For example, if you sell construction equipment, your audience might see themselves as ââ¬Å"toughâ⬠or ââ¬Å"hard-working.â⬠Pickup truck manufacturers know their customers connect their identities to what they drive. This post from Ram Trucks capitalizes on this: To feel connected to others. Social media is about building connections and relationships. People naturally want to share posts that shows theyââ¬â¢re part of something bigger themselves. They also like to share posts likely to start a conversation (so they can converse with other people). One way to do this is to write messages that encourage tagging and sharing. Like this: To make themselves feel valued. People want to share posts that are likely to get likes, shares, and positive comments. It feels good to share something your friends like, right?à You might also consider writing messages showing appreciation for your audience. To express beliefs or support causes. People love sharing opinions on social media.à You probably don't need to be told that, either. If itââ¬â¢s appropriate, take a stance on something or show your support for a cause. You donââ¬â¢t have to get too controversial (although sometimes a little bit of controversy is okay). Hereââ¬â¢s an example from the United Nations: This tweet does each of the following: It promotes a cause (gender equality). It incorporates a relevant hashtag in the middle of the tweet. It uses positive language. It links to a page where viewers can take action. It also achieves each of these goals without being offensive or inflammatory. Before writing social posts, ask 'Why would someone share this'?Make Sure You Have Clearà Message-Match Between Your Posts And Destination Pages If your post is linking to an external page, then your post messaging needs to match your landing page messaging. In short, your social media content needs to follow through on the promises your posts make. Here are a few tips to keep in mind: Double-check that links are accurate. Only link to substantive pages with good information. And make sure your post copy is relevant to your destination page. Check out this tweet from Esquire. Itââ¬â¢s written to stoke curiosity and intrigue. What willà happen on season 2 of Stranger Things? Who knows? I don't, but the destination page here better tell me. Once I reach the page, itââ¬â¢s immediately clear that the post copy directed me to a relevant link. The destination pageââ¬â¢s headline is well aligned with the tweet, too. Thatââ¬â¢s a good thing, because if this ended up being click bait, I would have thrown my keyword. Donââ¬â¢t make people want to throw their keyboards. Make sure your social messaging matches yourà destination page.Make Sure Your Copy Matches Your Visual Content, Too If youââ¬â¢re writing image copy, consider connecting it with your post copy too. Hereââ¬â¢s a great example from Gary Vaynerchuk: See how the post copy connects with the image copy? One leads into the other to communicate one clear message. Hereââ¬â¢s another example from the NFL that creatively incorporates a playerââ¬â¢s number (in this case, Randall Cobb of the Green Bay Packers, the greatest sports franchise in history*): *Your favorite team is great, too. This creative campaign counted down the days until kickoff, including a different player down to opening day. Be Clear And Concise Avoid complex language and use short sentences. People skim on social media, so punchy posts tend to work better than long-winded paragraphs. Try to limit yourself to just one or two sentences, if possible. This isnââ¬â¢t a firm rule, but it may be a useful guideline to keep yourself from rambling. Struggling to keep your posts short? Try working through this simple exercise. Start by readingà this example post: ââ¬Å"Here is our latest blog post about a very awesome topic youââ¬â¢ll enjoy.â⬠This isnââ¬â¢t that bad, right? Well, there are a lot of wasted words we could do without. Letââ¬â¢s try minimizing stop words (is, a, etc.) and see how it sounds. We could also make the end of the sentence more specific, focusing on one detail to use fewer words. ââ¬Å"Hereââ¬â¢s our latest blog post about blogging.â⬠Hear the difference? The second example says essentially the same thing. It just does it with fewer but more specific words, and sounds much better as a result. Clarity and conciseness are key for writing well on social media.Avoid Pushy, Overly Sales-Driven Messaging At least when it comes to writing organic social media content. While social ads need to be written to sell, organic social posts should be written to inform, entertain, or otherwise make a connection with your audience. That doesnââ¬â¢t mean you canââ¬â¢t promote yourself. It just means itââ¬â¢s best to find a way to sell people on the idea of taking an action without directly sounding like youââ¬â¢re making a sales pitch. Hereââ¬â¢s an example from music distribution platform Bandcamp: If you must write a sales message, focus on benefits to the consumer. This tweet from Threadless lets people know thereââ¬â¢s a sale going on without forcefully saying, ââ¬Å"Buy Nowâ⬠or ââ¬Å"Shop Here.â⬠It also uses a nice, clear image. Invoke Curiosity Write in a way that makes people want to click through. If youââ¬â¢re linking to another article or blog post, you donââ¬â¢t need to tell the whole story in your social media update. Instead, leave some details unanswered while implying your linked articles will answer their questions. What is the mystery on "The Curse of Oak Island," anyway?à You don't have to care about construction equipment to want to find out. Recommended Reading: How To Use Social Media Analytics To Create The Best Content Social Media Writing Tips For Each Network Every social media network is different. Different audiences. Different purposes. Different expectations. Your writing and messaging should be adjusted accordingly. Instead of writing one message for every network, tailor your messaging to each one individually. To do this, it helps to understand the purpose of each network, and what works best on each one: Consider audience expectations for each network when writing social media posts.Facebook Writing Tips With declining Facebook organic reach, sharp copy is now more important than ever. Keep Posts Short Thereââ¬â¢s some wiggle room on this one. However, data shows short posts perform best. Avoid Promotional Calls-To-Action Facebookââ¬â¢s algorithm can detect overly promotional language. This means wording like, ââ¬Å"Buy Now!â⬠or ââ¬Å"Sign up here!â⬠Posts with a hard sales message get demoted in the newsfeed, and with organic reach already in decline, thatââ¬â¢s something you canââ¬â¢t afford. Write Shareable Article Headlines If youââ¬â¢re writing blog posts or articles, keep Facebook in mind when crafting catchy headlines. Think short, punchy, and conversational. Recommended Reading: Facebook Marketing Strategy: Why You Need One (And How to Build It) Twitter Writing Tips You can do a surprising amount with just 140 characters. Here are some tips to make the most of your tweets. Do More Than Simply Reshare Headlines As Post Copy This one is okay in moderation. However, itââ¬â¢s better to write copy that adds to the story your article is telling.à Hereââ¬â¢s an example of what we mean: Instead of reusing the article headline as a social post, the post outlines the story in the article. This helps build interest in clicking the link, and prevents wasting peopleââ¬â¢s time reading the same text twice. Incorporate Hashtags Directly In Tweet Copy Itââ¬â¢s easy to add hashtags to the end of a post. However, consider cleverly incorporating them directly into your tweets instead. In this example from Electronic Arts, a single hashtag is the entire post. This creates a clean look for your hashtags, and ensures they get seen. Get creative and directly incorporate hashtags in your social posts.Go Easy On Hashtags, Though Make sure your message isnââ¬â¢t lost in a sea of hashtags. Aim to use two, or maybe three, at the most. Recommended Reading: How To Use Hashtags Effectively Without Being Annoying Be Mindful Of Your Character Limit You have 140 characters here. Stay under that limit without cutting corners. Conciseness is no excuse for lack of clarity. If you canââ¬â¢t use complete sentences, you need to rewrite your tweet. Try Adding URLs In The Middle Of Tweets (Instead Of At The End) This tip comes from Dan Zarrella at Hubspot. This data is a little old at this point, but in 2011, he discovered that ââ¬Å"the best area for clicks is about 25% of the way through the Tweet.â⬠As a writer, testing this requires you to consider writing in a way that would let you place a link after just two or three words. Try following this formula: [Short Intro] + [URL] + [Longer Explanation]. Have you tried putting URLs in the middle of tweets, instead of at the end?Tag Other Relevant Accounts Within Your Tweet Copy This helps alert other folks that youââ¬â¢re talking about them. In turn, theyââ¬â¢ll be more likely to share your posts. Itââ¬â¢s win-win. Be sure to write your posts with other accounts in mind. Incorporate Emojis Into Your Tweet Copy Like it or not, ââ¬Å"emojiâ⬠is turning into a language all its own. Used creatively, they can add a splash of character to your tweets. Check out this example from Sporting Kansas City, a Major League Soccer team: Tell A Story In A Tweet Itââ¬â¢s possible to tell a complete story in a tweet. Hereââ¬â¢s an example from Microsoft: This tweet outlines the entire article in under 140 characters. Recommended Reading: 15 Tactics to Boost Twitter Engagement (Backed By Research) Google+ Writing Tips Google+ is different from other social networks and allows for some interesting formatting options. Use that to your advantage. Write Compelling Post Headlines Google+ is unique in that it allows you to write bolded headlines. General best practices for writing headlines applies here. Donââ¬â¢t Be Afraid To Tell A Whole Story Google+ posts can run a bit longer than on other networks. Take advantage of that. Go into more detail than normal if you feel you need to. LinkedIn Writing Tips LinkedIn is a professional network. Here's how to make sure your writing reflects that. Be Clear Avoid using professional lingo if it wonââ¬â¢t be understood by your audience. Be Concise Get to the point. Donââ¬â¢t ramble. Busy professionals donââ¬â¢t have time to waste. Stay Professional LinkedIn is a professional network. Donââ¬â¢t forget this when writing your posts. Stick to a professional tone. Instagram Writing Tips Instagram is a visual-driven network. However, the written word still has its place there. Think About Alignment Between Your Image Copy And Post Copy Instagram is a visual network, but the written word still has a place there. Write image copy that hooks peopleââ¬â¢s attention while connecting with your post text. Donââ¬â¢t Forget Hashtags Instagram likes hashtags. Donââ¬â¢t be afraid to use them liberally at the end of your posts. Recommended Reading: How To Improve Your Visual Marketing On Pinterest And Instagram Pinterest Writing Tips Pinterest is a highly visual network, but that doesn't mean you can neglect your writing chops here. Write Longer Pin Descriptions According to a study from Dan Zarrella, descriptions over 200 characters long received more repins. That could be thanks to those pins having more detailed context around what they're about to entice people to click and share. Include Links in Pin Descriptions If people like the images you pin, they'll probably want to learn more about where they came from. Adding a link helps, and don't be afraid to add a call to action, either. Include Relevant Keywords in Your Pin Descriptions Including keywords in pin descriptions can help them show up in searches on Pinterest. How To Define And Develop Your Voice And Tone People expect social media accounts to have a consistent voice. Your presence needs personality, even if youââ¬â¢re representing a brand. Social media is about generating conversation. No one wants to talk to someone boring. This means youââ¬â¢ll need to develop a consistent voice. One thatââ¬â¢s both true to your brand or personality, while fitting for each social network youââ¬â¢re on. What Does Your Social Media Voice Sound Like? Your voice is essentially your personality on social media. Are you fun? Serious? Creative? What's The Difference Between Voice And Tone? Voice and tone are often used interchangeably. However, there is a difference, and it's important to understand them both. Your tone is the inflection you apply to your voice. Depending on the context, you could sound happy, sad, angry, or any other emotion that's appropriate. Buffer's Kevan Lee may have put it best: Essentially, there is one voice for your brand and many tones that refine that voice.à Voice is a mission statement. Tone is the application of that mission. How To Developà Your Brand's Social Media Personality Start by asking these questions: What is my/our mission or purpose? What are our values? What kind of language and tone does our audience use? Then, try filling in the blanks here a few different ways: ââ¬Å"We are ________ , but weââ¬â¢re not __________ .â⬠An example answer here could be, ââ¬Å"We are funny, but weââ¬â¢re not offensive.â⬠Or, ââ¬Å"We are professional, but weââ¬â¢re not stuffy.â⬠The idea is to narrow down who you are, and who youââ¬â¢re not. Recommended Reading: This Is The Social Media Posting Schedule That Will Boost Your Traffic By 192% Are You Personable? Professional? Or Both? Social media is often used to keep in touch with friends, family, and colleagues. That means your social media content has to compete against updates from people users are close with. It's a simple fact that most people donââ¬â¢t log into a social network to see content from brands, companies, or bloggers. There are exceptions, of course. In any case, you need to write to stand out and hook peopleââ¬â¢s attention. This requires understanding what your audience expects to see from you. And that might be hard if your brand isnââ¬â¢t inherently ââ¬Å"fun.â⬠So, what can you do? Know Your Audience Who are your customers? What are their values, concerns, and interests? Itââ¬â¢s important to figure this out if you donââ¬â¢t already know. Survey your audience if you have to. You need to know who youââ¬â¢re writing for before you can understand what they want from you. Creating a social media audience persona might help. This essentially entails creating a character description of your average target audience member. Building personas takes a little bit of work, but it can help you get a clear idea of who youââ¬â¢re writing for. TIP: Know who youââ¬â¢re writing for on social media. Do this by running surveys, building personas, or even just listening to what they say on social media. Know Your Competition Seeing what kind of content your competition is writing can help inspire your own approach. Check out some of your competitorââ¬â¢s social profiles and make note of the following: What does their brand voice sound like? Does their content appear to drive engagement? If this company were a person, would I want to talk to them? This can give you an idea of what works in your industry. TIP: Pay attention to competitors in your space on social media. Note their writing style. Take inspiration from what works, and then do it better yourself. Know Yourself. Cat videos, memes, and other distractions dominate on social media. Those things might work for your brand. They could also be totally inappropriate. The key is to find the right balance between personable and professional content and tone for your audience. Start by defining yourself under one of these three categories: Personable. Your brand is fun, warm, and inviting. Professional. Your brand is serious, authoritative, and orderly. Both. Your brand bridges both of the above, tying fun content into more professional themes. How do you know which is best for your brand? One answer is to use common sense. If youââ¬â¢re a legal firm, for example, you probably donââ¬â¢t want to sound lighthearted. If you run a pet adoption center, however, youââ¬â¢d likely want to sound fun and inviting to get people in the door. What do you do if it isnââ¬â¢t immediately obvious which of these three categories best fits your brand? Try working through these three exercises to figure it out. Exercise 1: Determine Who You Are (By Determining Who Youââ¬â¢re Not) One way to help understand your brand voice is to ask ââ¬Å"We are ______ , but we are not ______ ââ¬Å" questions. This can help you know who you are, and just as importantly, who youââ¬â¢re not. As an exercise, fill in those blanks a few different ways. Here are some examples: ââ¬Å"We're fun, but weââ¬â¢re not goofy.â⬠ââ¬Å"We're informative, but weââ¬â¢re not boring.â⬠ââ¬Å"We're authoritative, but weââ¬â¢re not arrogant.â⬠Exercise 2: Try Summarizing Your Brand In Just Three Adjectives Another idea is to simply think of three adjectives that describe your brand. In traditional advertising parlance, this could be thought of as a ââ¬Å"tag line.â⬠According to The Balance, A variant of a branding slogan, a tagline can be used in marketing materials and advertising. The idea behind the concept is to createà a memorable dramatic phrase that will sum up the tone and premise of an audio/visual product, or to reinforce and strengthen the audience's memory of a literary product. Your mission (should you choose to accept it), is to do one of the following: Keep your companyââ¬â¢s existing tag line in mind when writing on social media. Ask yourself, ââ¬Å"How does this messaging support or reflect what weââ¬â¢re about?â⬠Come up with a new tagline. It doesnââ¬â¢t have to be one you use publicly. It could even just a short phrase you use internally to guide your copy. Letââ¬â¢s try developing a simple tagline using three adjectives. Taglines can be short phrases (typically no longer than five to seven words), but weââ¬â¢ll make this easy. The goal is to help you summarize who you are, in order to inform your social media voice. Start by choosing three adjectives that fall into one or all of the categories below: An adjective describing what you do. Another addressing how you do it. One more pertaining to why you do it. Letââ¬â¢s say you run a car dealership. What are some things you might value? Honesty Experience Quality service Put that together, and you could come up with a tagline like: Honest. Experience. Quality.
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